If EndNote isn't working for any Word document, follow these instructions for recovering a damaged EndNote library.īe aware that working with EndNote and Word documents that are stored in a networked folder or a cloud-based folder (such as Dropbox) can result in corrupted libraries or documents quite easily. If you can use EndNote successfully in a new or different Word document, follow these instructions for recovering a damaged Word file. Your library or your Word document may have become corrupted. I'm getting error messages about a damaged EndNote library, or really bizarre codes or errors in Word while working with EndNote Instead, you will need to open Word and EndNote by right-clicking and selecting "Run As Administrator" each time you open the programs. IMPORTANT NOTE FOR WINDOWS USERS: If you typically save to OneDrive, the steps for Windows above could mess up your ability to save automatically. Click on the compatibility tab and make sure “Run this program as an administrator” option is checked.Right click on “WINWORD.EXE” and select properties.Once this is done, go to the following folder location: C:\Program Files (x86)\Microsoft Office\root\Office16 (for Office 2016).Click on Apply and then OK to save the changes.Click on the “Compatibility” tab and make sure “Run this program as an administrator” option is checked.Right click on “EndNote.exe” and select properties.
Go to the following folder location: C:\Program Files (x86)\EndNote X8 (64-bit Windows).Here, make sure that both "Microsoft Word" and "EndNote X9" are both turned on.Click the Automation options, along the left.Sometimes the are security settings preventing EndNote and Word from talking to each other. STILL no toolbar on a Mac? Ask a librarian to help with the steps below. Try EndNote's troubleshooting instructions by program version.Open Mendeley, click "Tools" and then "Uninstall MS Word Plugin" to fix this. If you have the Mendeley toolbar installed in Word, this will block the functionality of the EndNote toolbar.In Endnote, reinstall the Cite While You Write tools ( Windows | Mac).Make sure that EndNote is fully updated.
The EndNote Toolbar doesn't show up in Word, or doesn't work if it's there I can't connect to or import information from a Carleton Database If you encounter other problems please contact your librarian or consult the EndNote Support website.Ī citation style doesn't look right, or I can't find the one I'm supposed to useīe sure that you're connected to Carleton's set of EndNote files (Styles-CC and Connections-CC) by going through Step 3 of the Installation and set-up instructions on the main page of this guide. Here are some of the common problems students and faculty face.
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